- Refund Policy:
- We offer a 30 Days money-back guarantee from the date of purchase.
- If you encounter technical issues that cannot be resolved or if you are not satisfied with the software, you may request a refund.
- Refund requests must be made within the specified guarantee period. After the guarantee period expires, we will be unable to process refunds.
- To request a refund, you must contact our customer service team via email or the form available on our website.
- Refund requests will be reviewed based on the condition and usage of the software, and a decision regarding the refund will be made accordingly.
- Return Policy:
- Due to the nature of digital products, the software cannot be returned once it has been downloaded.
- The software can only be returned and refunded if it has not been downloaded or used in any form.
- You must notify our customer service team of your intention to return the software within the specified guarantee period.
- Upon confirmation of the software not being downloaded or used, a refund will be processed using the original method of payment.
Contact us at info_business@ik.me for questions related to refunds and returns.