Privacy Policy

Last Updated: 14 August 2025

Privacy Policy

Last Updated: 14 August 2025

Auto-XDiag values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase our products, or interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, billing address, phone number, payment details (processed securely through third-party gateways).

  • Account Information: Login credentials if you create an account.

  • Transaction Data: Purchase history, order details, and download records.

  • Technical Data: IP address, browser type, operating system, and usage statistics.

  • Communication Data: Messages, support tickets, and feedback.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Provide download links and access to purchased files.

  • Offer customer support and respond to inquiries.

  • Improve our website, products, and user experience.

  • Send updates, promotions, and technical notices (if you opt-in).

  • Comply with legal requirements and prevent fraud.

3. Data Sharing & Disclosure

We do not sell or rent your personal information. We may share your data only with:

  • Payment Processors: To complete secure transactions (e.g., PayPal, Stripe).

  • Service Providers: Hosting, email, analytics, and security tools.

  • Legal Authorities: If required by law or to protect our rights.

4. Data Storage & Security

  • Your data is stored securely on protected servers.

  • We use SSL encryption for all transactions.

  • Access to personal data is restricted to authorized staff only.

  • While we take strong measures, no method of online storage is 100% secure, so we cannot guarantee absolute security.

5. Cookies & Tracking

Our website uses cookies to:

  • Remember your preferences and cart contents.

  • Improve site performance and usability.

  • Analyze visitor behavior using analytics tools (e.g., Google Analytics).

You can disable cookies in your browser settings, but some site features may not work properly.

6. Your Rights (GDPR & Other Laws)

You have the right to:

  • Request a copy of your personal data.

  • Correct inaccurate or outdated information.

  • Request deletion of your data (unless legally required to keep it).

  • Withdraw consent for marketing emails at any time.

To exercise your rights, contact us at privacy@auto-xdiag.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with the updated date.

9. Contact Us

For privacy questions, data requests, or concerns, contact:

📧 Email: privacy@auto-xdiag.com
🌐 Website: https://auto-xdiag.com