Delivery & Return

Delivery & Return Policy

 

1. Delivery Information

At Auto-XDiag, we ensure that you get your tools and resources fast and securely.

  • Delivery Method: All products are delivered digitally via a secure download link.

  • Delivery Time: Instant access — your files will be available immediately after payment confirmation.

  • How You Receive It: You will receive an email with your download link and installation instructions.

  • No Shipping Costs: As our products are 100% digital, there are no shipping fees or waiting times.

2. Return & Refund Policy

Because our products are digital and downloadable, we have a strict no-refund policy once the download link has been sent.
However, we want you to be 100% satisfied:

  • If you encounter any corrupted files or download issues, we will provide a replacement at no extra cost.

  • If you have problems accessing your download, our support team will work with you until the issue is resolved.

  • We do not offer refunds for change of mind or mistaken purchases.

3. Support & Assistance

Your success is our priority.

  • Our technical support team is available to guide you through installation, activation, and usage of the Auto-XDiag toolkit.

  • Contact us via email or live chat for any questions about your files or delivery.

4. Important Notes

  • Please ensure that your device and tools are compatible before purchase.

  • Keep a backup of your files after downloading, as download links may expire after a set period.

  • All files are for professional use only and require appropriate knowledge in ECU programming, diagnostics, and automotive electronics.

Auto-XDiag — Fast. Reliable. Professional.