Delivery & Return
Delivery & Return Policy
1. Delivery Information
At Auto-XDiag, we ensure that you get your tools and resources fast and securely.
Delivery Method: All products are delivered digitally via a secure download link.
Delivery Time: Instant access — your files will be available immediately after payment confirmation.
How You Receive It: You will receive an email with your download link and installation instructions.
No Shipping Costs: As our products are 100% digital, there are no shipping fees or waiting times.
2. Return & Refund Policy
Because our products are digital and downloadable, we have a strict no-refund policy once the download link has been sent.
However, we want you to be 100% satisfied:
If you encounter any corrupted files or download issues, we will provide a replacement at no extra cost.
If you have problems accessing your download, our support team will work with you until the issue is resolved.
We do not offer refunds for change of mind or mistaken purchases.
3. Support & Assistance
Your success is our priority.
Our technical support team is available to guide you through installation, activation, and usage of the Auto-XDiag toolkit.
Contact us via email or live chat for any questions about your files or delivery.
4. Important Notes
Please ensure that your device and tools are compatible before purchase.
Keep a backup of your files after downloading, as download links may expire after a set period.
All files are for professional use only and require appropriate knowledge in ECU programming, diagnostics, and automotive electronics.
✅ Auto-XDiag — Fast. Reliable. Professional.