Delivery & Return
Delivery & Return Policy
1. Delivery Information
At Auto-XDiag, we ensure that you get your tools and resources fast and securely.
- Delivery Method: All products are delivered digitally via a secure download link. 
- Delivery Time: Instant access — your files will be available immediately after payment confirmation. 
- How You Receive It: You will receive an email with your download link and installation instructions. 
- No Shipping Costs: As our products are 100% digital, there are no shipping fees or waiting times. 
2. Return & Refund Policy
Because our products are digital and downloadable, we have a strict no-refund policy once the download link has been sent.
However, we want you to be 100% satisfied:
- If you encounter any corrupted files or download issues, we will provide a replacement at no extra cost. 
- If you have problems accessing your download, our support team will work with you until the issue is resolved. 
- We do not offer refunds for change of mind or mistaken purchases. 
3. Support & Assistance
Your success is our priority.
- Our technical support team is available to guide you through installation, activation, and usage of the Auto-XDiag toolkit. 
- Contact us via email or live chat for any questions about your files or delivery. 
4. Important Notes
- Please ensure that your device and tools are compatible before purchase. 
- Keep a backup of your files after downloading, as download links may expire after a set period. 
- All files are for professional use only and require appropriate knowledge in ECU programming, diagnostics, and automotive electronics. 
✅ Auto-XDiag — Fast. Reliable. Professional.
